Shipping policy
Shipping Policy
Shipping & Processing
Thank you for shopping with DaBrutes!
All orders are processed within 1-3 business days (excluding weekends and holidays) after payment is received. Once your order has shipped, you will receive a confirmation email with tracking information.
Shipping Rates & Delivery Times
Shipping costs are calculated at checkout based on the size, weight, and destination of your order.
Estimated delivery times:
- Standard Shipping: 3-7 business days
- Expedited Shipping: 2-4 business days (when available)
Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, or other circumstances beyond our control.
Tracking Your Order
Once your order ships, tracking information will be sent to the email address provided at checkout. Please allow up to 24 hours for tracking updates to appear.
Lost, Stolen, or Delayed Packages
DaBrutes is not responsible for lost, stolen, or delayed packages once they have been marked as delivered by the shipping carrier. If you experience an issue with delivery, please contact the carrier directly. We will do our best to assist when possible.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. If an incorrect address is entered, please contact us immediately. We cannot guarantee changes once an order has been processed or shipped.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging. We will work with you to resolve the issue as quickly as possible.
Contact Us
If you have any questions regarding shipping, please contact us through our Contact Us page or email us at [your email address].
Thank you for supporting DaBrutes! A veteran owned company.